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arctic leash Shipping Policy

Please review our shipping policy below.

Shipping & Handling Policy

At Arctic Leash, we are committed to ensuring a smooth and efficient shipping experience for our customers. This shipping policy outlines the key details regarding our shipping rates, processing times, transit times, and other relevant information to keep you informed about your order. Please review the following sections for more details on our shipping practices.

Shipping Rates

We offer flat rate shipping for all items: Canada: [$26.50] United States: [$26.50]

Order Processing Time

All orders are processed within 1 to 2 business days, Monday through Friday. Please note that orders are not processed on weekends or holidays.

Shipping Cut-Off Time

Orders placed before 2:00 PM Mountain Time (MT) will be processed on the same day. Orders placed after 2:00 PM MT will be processed on the next business day.

Transit Time

The estimated transit time for your order is 3-7 business days, Monday through Friday. This does not include weekends or holidays.

Shipping Confirmation

Once your order has been processed and shipped, you will receive a shipping confirmation email.

Delays

If there is a significant delay in the shipment of your order, we will contact you via email or phone with an update. Please allow additional days in transit for delivery, especially during peak shipping seasons or due to postal service delays.

General Shipping Information

  • We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Thank you for choosing Arctic Leash. If you have any questions or concerns about your order, please contact our customer service team at [email protected].

Would you like to speak with us?

Feel free to reach out to us (623 266-4159) for any questions you may have regarding our line of products.  We have expanded our product line based on inquiries about our cord reels.  Let us know what we can assist you with.